Payload branch "user"

As You can see this branch holds information about general data (IP address, device, etc.) and the current login status of the User, along with the "customer" definition.

Let's review an example:

{
  "context": "...",
  "event": "...",
  "checkout_step": "...",
  "attributes": {...},
  "products": [...],
  "carrier": {...},
  "payment": {...},
  "delivery": {...},
  "billing": {...},
  "user": {
    "ip": "79.26.211.79",
    "origin": "desktop",
    "logged_in": true,
    "customer": {
      "id": 1,
      "email": "f.politi@icoa.it",
      "email_hash": "dcf11fbf911e8345d0a1ce4a78b17817",
      "card_code": "9950002499788",
      "cdp_identity_tier": "novip",
      "cdp_identity_id": 1651
    }
  },
  "engagements": {...}
}

Variables full details

Here you can find a detailed description of each variable or sub-branch:

Var	Type	Description
ip	string	IPv4 or IPv6 internet address of the user
origin	string	Which device/theme is using the user ("desktop" or "mobile")
logged_in	bool	User's login status
customer	object/null	If the user is logged-in, it holds general info about the "customer"

Object: "customer"

This object holds informations about the logged-in User (Customer), and it is always defined with these variables:

Var	Type	Description
id	int	Internal customer unique ID (NOT cross-tenant)
email	string	Plain customer's email address (cross-tenant)
email_hash	string	Plain customer's email address, as MD5 hash (cross-tenant)
card_code	string/null	Fidelity card code (cross-tenant)
cdp_identity_tier	string/null	Fidelity tier as last stated bu the CDP
cdp_identity_id	string/null	CDP identity unique ID (cross-tenant)